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February 2008
Cover Feature: It's not an admission, it's an experience
Cleveland Clinic’s chief experience officer leads the way in improvements for patients
When former hospitalist M. Bridget Duffy, MD, became chief experience officer at the Cleveland Clinic last year, she explored every aspect of the hospital’s operation and set out to improve it. The changes instituted by her office of patient experience are making the Cleveland Clinic look and feel more like part of a very customer-service-oriented industry. That's no coincidence, say experts.
Letter from the Editor
Write to the Editor
In the News
ACC/AHA Task Force updates STEMI and PCI guidelines
Perspectives
Coding corner
Billing Medicare based on time and revised rules on verbal orders
Expert analysis: Woman with recent stroke and a patent foramen ovale
Features
Exotic travel trend poses new challenges for hospitalists
E-learning for everyone
Virtual patients expose students and physicians to a wide range of clinical scenarios
Clinical Medicine
Test yourself: Travel medicine
Hospitalist Archives
Quick Links
ACP Hospitalist Weekly
From the March 10, 2009 edition
- Current, validated med lists reduce errors on hospital admission
- Use of probiotics helps lower ventilator-associated pneumonia rates
Cartoon Caption Contest
ACP HospitalistWeekly wants readers to create captions for this cartoon and help choose the winner. Pen the winning caption and win a $50 gift certificate good toward any ACP product, program or service.

ACP Career Connection
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